Product Support
Xandros Desktop Solutions
Basic support is included with Xandros Desktop Home, Premium, and Professional products and provides the following:
• Installation support via e-mail for 60 Days
• 4 hour response time
• Monday – Friday
• 8:00-20:00 EST
For details of the Xandros Desktop Support Service Level Agreement, see Desktop SLA
To review the complete terms and conditions for Xandros Support services, see: Support Terms and Conditions
Support Options
- Basic Support for Desktop
- Standard Annual Support for Desktop
- Standard Per Incident Support for Desktop
- Premium Annual Support for Desktop